Toshiba Laptop Warrany Repair Update

Hello Pat,
Wow you got lucky and got the turn around @ the infamous "depot repair @ toshiba: back in a very brief waiting time. I am in the process of filing complaints and soon you will see a print screen of my diagnostic reports from the toshiba depot, which by the way, is a joke. There is no customer support number that you can call and EVER get a representative. If you wait on hold for over 2 hours (I did, left them on speaker phone) and @ the same time was trying to get someone online for another computer support security issue.
anyhow....
my point is toshiba has put the same comments on my depot status. I had a cracked LCD. FYI, while I went to NY last Dec, I had to lend my L305- to toshiba for some other issues to be repaired. First to go, & extremely important was my power adapter slot. W/in the 1st month I owned this computer that area was already barely functioning. I coincidently was waching tv that night and on a shopping channel they mentioned that on our Toshibas model the power adapter area is directly attached to the mother board, the guys of our laptop. I freaked, also, where I put my wireless mouse adapter, that usb port broke, computer about 6 months old. So I sent to Toshiba for these things to be repaired. OMG, when I got it back, which was approximately one week turn around time, the diagnostic fix it report read that they had replaced my hard drive (supposedly defective)??? replaced the usb board, base assembly and dc-in cable. came back perfect except the monitor looked different. I thought perhaps something happened with the shipping bk & forth. So, I still have about 4 months left on my manufacturer's warranty. I understand that certain things are not covered warranty and some are. I for example was told by toshiba they would fix it so I sent it in. I never have officially spoke to anyone in the repair depot and either requested the "$425 price quote" to fix the monitor to speak to me directly. I was calling every day like an idiot, someone picked up the phone one day, i had actually fallen asleep while waiting on hold, This person told me Toshiba would repair for $325, this is after I filed a complaint a few days prior to a customer service rep. I was and still am so frustrated. I live in a tourist area in sw florida. Which means, if I want to fix the computer, I can either pay for shipping and insurance both ways, to an out of town service center. OR, I got lucky, I had already priced the replacement part, and started making calls to local computer repair shops. I was persistent, first place wanted almost $600 locally priced the part at 3x what I priced it for at approx. 3 hours of labot @ $90/hour. I said NO way, computer is an awesome computer. I was hit by an suv a few years ago as a pedestrian and am bi-leg disabled. Having a functioning laptop and cell phone is essential for a person that cannot drive or walk. Still, consider the facts of Toshiba's repair area. I say how can they replace and fix all they did a little over a month ago, and now, after 3 shippings, they are going to deny me any phone calls, emails or acceptable offer to fix it. Be leary of manufacturer warranties. They just don't make things like they used to. I know this post has been rather lengthy , and I apologize for that, I just finally found a common ground where I feel for you & I felt comfortable to "casually tell my story"
thank you. good luck my friend
"frustrated in Florida"